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Complaints
 

COMPLAINT PROCEDURES

The Architects Act 2002 provides a process whereby a person who is aggrieved by an architect's conduct in carrying out architectural services, is able to make a complaint about the conduct to the Board. 

The Architects Act 2002 also protects the title "architect" and "registered architect" and makes it an offence for someone who is not an architect, ie registered as an architect in Queensland, to hold themselves out as an architect and strict penalties are provided in its legislation.

Provisions of the legislation are referred to at the Legislation website of the Queensland Government and in particular to Part 7 of the Architects Act 2002: www.legislation.qld.gov.au.

A complaint must be:

  • In writing, and
  • Clearly state the gounds for the complaint
  • Mailed to the Registrar:
    Board of Architects of Queensland
    PO Box 15343
    City East QLD 4002