COMPLAINT PROCEDURES
The Architects Act 2002 provides a process whereby a person who is
aggrieved by an architect's conduct in carrying out architectural
services, is able to make a complaint about the conduct to the
Board.
The Architects Act 2002 also protects the title "architect" and
"registered architect" and makes it an offence for someone who is not an
architect, ie registered as an architect in Queensland, to hold
themselves out as an architect and strict penalties are provided in its
legislation.
Provisions of the legislation are referred to at the Legislation
website of the Queensland Government and in particular to Part 7 of the
Architects Act 2002: www.legislation.qld.gov.au.
A complaint must be:
Should an investigation under section 41(2) of the Act be conducted,
the Board, on receipt of the investigator's report is obliged to do 1 or
more of the following:
- start a disciplinary proceeding against the architect;
- enter into an undertaking agreed with the architect about a matter
relating to the architect carrying out architectural services;
- caution or reprimand the architect;
- impose a condition agreed to by the architect, on the architect's
registation;
- take no further action.
The Board does not have the power to order restitution or
rectification.
If the Board commences disciplinary action, the charge is heard by
the Queensland Civil and Administrative Tribunal (QCAT).
Decisions, orders, hearing lists etc of the QCAT are available at www.qcat.qld.gov.au
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Complaints
