Complaints About Architects
Under section 37 of the Architects Act 2002 (Qld) (the Act), a person who is aggrieved by an architect's professional conduct in carrying out architectural services in Queensland is able to make a complaint about the conduct to the Board of Architects of Queensland (BOAQ).
For reference, the Act can be found here: www.legislation.qld.gov.au.
Queensland architects are required to abide by the Board of Architects of Queensland Code of Practice (the Code) in delivering architectural services. A copy of the Code can be accessed here .
BOAQ Complaint Handling Process
For details about how the BOAQ handles complaints please refer to the IS 3.1: Information Sheet for Architects:How the BOAQ Handles Complaints about Architects and the FC3: Process for Management of a Complaint about an Architect.